How to Get Credentialed with Evernorth Behavioral Health in California
Quick Overview
Timeline
30 - 90 days
CAQH
Required
Re-credentialing
Every 3 year(s)
Delegated
No
How Evernorth Behavioral Health Credentialing Actually Works
Verified July 2026Apply Through
Evernorth Behavioral Health
Timeline
Not published by the payer
Recredentialing
Cigna networks recredential every three years in most states
Cigna's behavioral network is a fully separate entity: Evernorth Behavioral Health, renamed from Cigna Behavioral Health in September 2021. Behavioral clinicians contact Evernorth directly at (800) 926-2273 and credential there using CAQH ProView.
Behavioral health routing: Evernorth credentials licensed clinical social workers, professional counselors, marriage and family therapists, and psychologists directly.
The stall to avoid: Filing behavioral credentialing through Cigna medical routes you to the wrong entity and the application stalls. Grant CAQH access permission or the electronic pull silently fails.
From PayerReady's payer enrollment research, built from the payer's own provider manuals and enrollment pages. Payer processes change; when a fact is not published by the payer, we say so rather than guess.
California-Specific Requirements
Step-by-Step Enrollment Process
Gather Required Documents
Collect all necessary credentials including your medical license, DEA certificate, malpractice insurance, NPI number, and any state-specific requirements for California.
Complete Your CAQH ProView Profile
Evernorth Behavioral Health requires a current CAQH ProView profile. Create or update your profile at proview.caqh.org and attest within 120 days.
Submit Your Application
Submit your completed enrollment package to Evernorth Behavioral Health.
Track & Follow Up
Credentialing typically takes 30-90 days. Monitor your application status and respond promptly to requests for additional information.
Free Consultation
Need help enrolling with Evernorth Behavioral Health?
Our specialists handle the entire Evernorth Behavioral Health enrollment process: applications, follow-ups, and approvals in California.
Required Documents Checklist
Board Certification
ConditionalRequired if board certified in psychiatry or behavioral health specialty
CV/Resume
5-year work history minimum
DEA License
ConditionalRequired if prescribing controlled substances (psychiatrists, APRNs)
Malpractice Insurance
Current malpractice insurance certificate
Medical License
Active state license (MD, DO, PhD, PsyD, LCSW, LPC, etc.)
NPI Certificate
Active NPI number required
Enrollment Forms
Evernorth Behavioral Health Provider Application
Provider application for the Evernorth (Cigna) behavioral health network.
RequiredFree Tools for Your Evernorth Behavioral Health Enrollment
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Key Credentialing Terms
- CAQH
- The Council for Affordable Quality Health Care, an organization that maintains a universal provider database (CAQH ProVi...
- Collaborative Practice Agreement
- A formal written agreement between a physician and a nurse practitioner or physician assistant defining the terms of the...
- Credentialing
- The process of verifying a healthcare provider's qualifications, training, licensure, and professional background to ens...
- Effective Date
- The date on which a provider's enrollment or network participation becomes active, allowing them to begin billing a paye...
- NPI
- The National Provider Identifier is a unique 10-digit identification number issued by CMS to healthcare providers, requi...
- Peer Review
- A process in which a provider's clinical performance, decision-making, and outcomes are evaluated by other qualified pro...
- Primary Source Verification
- The process of verifying a provider's credentials directly from the original issuing source, such as medical schools, li...
- Provider Enrollment
- The process by which a healthcare provider applies to participate in an insurance payer's network, allowing the provider...
Credentialing Checklist
Make sure you have everything ready before applying to Evernorth Behavioral Health.
View Physician Credentialing Checklist →Contact Information
Provider Credentialing
National1-800-882-4462
Mon-Fri 8am-5pm
Provider Services
National1-800-882-4462
Claims & Billing
National1-800-882-4462
Quick Links
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Reviewed by the PayerReady Credentialing Team
Our credentialing specialists verify every article against current CMS regulations, NCQA standards, and payer-specific enrollment requirements. See our editorial process.