Payer Ready LLC Terms of Use

Payer Ready LLC (hereinafter “Payer Ready”, “our”, or “we”) operates and maintains the website located at PayerReady.com (the “Site”) and provides a suite of administrative services, including provider credentialing, payer enrollment, compliance monitoring, and EDI/EFT/ERA management (collectively, the “Services”).

PLEASE READ THESE TERMS OF USE CAREFULLY. These Terms constitute a legally binding agreement between you and Payer Ready LLC. By accessing the Site or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you are prohibited from using the Site and Services.

1. Acceptance and Modification of Terms

1.1. Binding Agreement: You accept these Terms by (a) clicking a button indicating your acceptance, (b) executing an Order Form that references these Terms, or (c) using the Services.

1.2. Authority: If you are entering into this Agreement on behalf of a company, practice, or other legal entity (an “Organization”), you represent that you have the legal authority to bind that entity to these Terms. In such cases, “you” and “your” shall refer to that Organization.

1.3. Modifications: Payer Ready reserves the right to modify these Terms at any time. We will post the revised Terms on the Site and update the “Last Modified” date. Your continued use of the Site or Services following any changes constitutes your acceptance of the revised Terms.

2. Account Management and Security

2.1. Account Creation: Use of the Services requires the creation of an account (“Account”). You agree to provide true, accurate, and complete information during the registration process and to maintain the accuracy of this information (including license data and contact details) at all times.

2.2. Credentials: You are solely responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You must immediately notify Payer Ready at support@payerready.com of any unauthorized use or security breach.

2.3. Data Integrity: Because our Services rely on the accuracy of the data you provide for credentialing and billing purposes, Payer Ready reserves the right to suspend or terminate Accounts that provide false, misleading, or outdated information.

3. Service Scope and Use Restrictions

3.1. Permitted Use: You may use the Services solely for your internal professional or business purposes in accordance with these Terms.

3.2. Prohibited Acts: You shall not:

• Use the Services for any fraudulent or illegal purpose (e.g., submitting false provider credentials).
• Attempt to bypass security measures or interfere with the proper working of the Site.
• Reverse engineer, decompile, or attempt to extract the source code of the Payer Ready platform.
• Use the Services in violation of U.S. export restrictions or embargoes.

4. Billing, Payment, and Refund Policy

4.1. Fees: You agree to pay all fees specified in your service tier or Order Form. Unless otherwise stated, fees are due upon receipt of invoice.

4.2. Taxes: Our fees do not include local, state, or federal taxes. You are responsible for all applicable taxes associated with your purchase.

4.3. Payment Processing: Payer Ready utilizes third-party payment processors (e.g., Stripe) to manage transactions. By providing payment information, you authorize our processors to charge the designated payment method automatically for recurring subscriptions or per-service fees.

4.4. No Refunds: Given the administrative intensity of credentialing and data verification services, all fees paid to Payer Ready are non-refundable.

5. Electronic Signatures (E-Sign)

5.1. Consent to Electronic Transactions: Our Services include the preparation and submission of legal documents, including payer enrollment forms and provider contracts. By using the Services, you consent to the use of electronic signatures and electronic delivery of all documents and communications.

5.2. Legal Equivalence: You agree that your electronic signature (e.g., clicking “I Accept,” typing your name, or using a mouse/stylus to sign) is the legal equivalent of your physical hand-written signature. No third-party certification is required to validate your E-Signature.

5.3. Withdrawal of Consent: You may withdraw your consent to use E-Signatures at any time by contacting support@payerready.com. However, withdrawing consent may result in the immediate termination of certain licensing or enrollment functionalities that require digital submission.

6. Intellectual Property Rights

6.1. Ownership: The Site, its "look and feel," and all Content (text, code, logos, software, and proprietary algorithms) are the exclusive property of Payer Ready LLC or its licensors and are protected by U.S. and international copyright and trademark laws.

6.2. Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the platform for its intended purpose. You may not copy, modify, or distribute any part of the platform without our express written consent.

6.3. User Content: You retain ownership of the professional data and documents you upload. However, you grant Payer Ready a license to use, host, and transmit this data solely as necessary to provide the Services (e.g., submitting a file to a Payer).

7. Indemnification

You agree to indemnify, defend, and hold harmless Payer Ready LLC and its officers, directors, employees, and agents from and against any and all claims, damages, liabilities, and expenses (including attorneys' fees) arising out of or related to:

• Your use of the Services.
• Any inaccuracies or falsehoods in the provider data you provide.
• Your violation of these Terms or any third-party rights (including privacy or intellectual property rights).

8. Disclaimers and Limitation of Liability

8.1. "As Is" Basis: THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PAYER READY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT PAYER ORGANIZATIONS WILL ACCEPT ANY SPECIFIC ENROLLMENT APPLICATION.

8.2. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAYER READY LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF REVENUE, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO PAYER READY IN THE SIX (6) MONTHS PRECEDING THE CLAIM.

9. Governing Law and Arbitration

9.1. Governing Law: This Agreement shall be governed by the laws of the [Insert State, e.g., Delaware or Florida], without regard to its conflict of law principles.

9.2. Binding Arbitration: Any dispute arising out of or relating to this Agreement shall be resolved through binding arbitration conducted by the American Arbitration Association (AAA) in [Insert City/State]. The arbitrator's decision shall be final and binding. Each party shall bear their own attorneys' fees, and the parties shall share the cost of the arbitrator equally.

10. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

11. Contact Us

For questions regarding these Terms, please contact us at:

Payer Ready LLC
3350 SW 148th Avenue Suite 110
Miramar, Florida 33027
Email: hello@payerready.com