PAYER READY CREDENTIALING & COMPLIANCE
Managed Care Organization

UnitedHealthcare Community Plan

Credentialing and enrollment guides for UnitedHealthcare Community Plan across 51 states.

30-60 days CAQH Required Re-credential every 3 yrs

Quick Overview

Timeline

30 - 60 days

CAQH

Required

Re-credentialing

Every 3 year(s)

States Available

51

How UnitedHealthcare Community Plan Credentialing Actually Works

Verified July 2026

Apply Through

Onboard Pro

Timeline

Credentialing up to 45 calendar days from a complete application, after your state Medicaid enrollment is active

Recredentialing

3 year cycle, maintained through data attestation every 90 days

Same UnitedHealthcare onboarding, plus the Medicaid rule: federal regulation (42 CFR 438.602) requires an active state Medicaid ID before an MCO can enroll you

Behavioral health routing: In states that centralize Medicaid credentialing, the state system credentials you and the plan relies on it.

The stall to avoid: Enroll with the state Medicaid program first. Community Plan applications without an active state Medicaid ID stall or get denied, and the state step often takes longer than the plan step.

From PayerReady's payer enrollment research, built from the payer's own provider manuals and enrollment pages. Payer processes change; when a fact is not published by the payer, we say so rather than guess.

About UnitedHealthcare Community Plan

UnitedHealthcare Community Plan is a Medicaid managed care organization, a subsidiary of UnitedHealth Group, providing healthcare coverage to eligible low-income populations. They credential physicians, specialists, therapists, and other healthcare providers for their managed care networks.

How to Get Credentialed

1

Gather Required Documents

Collect all necessary credentials including your medical license, DEA certificate, malpractice insurance, NPI number, and board certifications.

2

Complete Your CAQH ProView Profile

UnitedHealthcare Community Plan requires a current CAQH ProView profile. Create or update your profile at proview.caqh.org.

3

Submit Your Application

Submit your completed enrollment package to UnitedHealthcare Community Plan. Select your state below for state-specific submission details.

4

Track & Follow Up

Credentialing typically takes 30-60 days. Monitor your application and respond promptly to requests for additional information.

Free Consultation

Need help enrolling with UnitedHealthcare Community Plan?

Our specialists handle the entire UnitedHealthcare Community Plan enrollment process: applications, follow-ups, and approvals across all 50 states.

Required Documents

Board Certification

Required if board certified; highly recommended

CV/Resume

DEA License

Required if prescribing controlled substances

Malpractice Insurance

Medical Degree

Medical License

NPI Certificate

Professional Reference

Contact Information

Provider Credentialing

1-877-842-3210

Mon-Fri 8am-5pm

Provider Services

1-877-842-3210

Claims & Billing

1-877-842-3210

Need Help?

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Reviewed by the PayerReady Credentialing Team

Our credentialing specialists verify every article against current CMS regulations, NCQA standards, and payer-specific enrollment requirements. See our editorial process.

Need help enrolling with UnitedHealthcare Community Plan?

Our credentialing specialists handle the entire enrollment process: applications, follow-ups, and approvals across all 50 states.

Free consultation. No commitment required.

Select Your State

Choose your state for UnitedHealthcare Community Plan-specific credentialing details including timelines, contacts, and local requirements.

UnitedHealthcare Community Plan credentialing requirements by state

UnitedHealthcare Community Plan enrollment is not identical everywhere. The table below lists what actually differs across the 51 states UnitedHealthcare Community Plan operates in — network status, local plan names, portals and the state-specific conditions our credentialing team has recorded.

UnitedHealthcare Community Plan credentialing requirements by state
State Local plan Network Portal / phone State-specific notes
Alaska Open
Alabama UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Arkansas Open
Arizona UnitedHealthcare Community Plan Open Provider portal
800-445-1638
UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express.
California UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Colorado UnitedHealthcare Community Plan Unknown Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Connecticut Open
District Of Columbia UnitedHealthcare Community Plan Unknown Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Delaware Open
Florida UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. In Florida, the Community Plan directs providers to the number on the member ID card and 24/7 portal chat.
Georgia UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Hawaii UnitedHealthcare Community Plan Open Provider portal
888-980-8728
UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. In Hawaii, credentialing runs through MDX Hawaii.
Iowa UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Idaho Open
Illinois UnitedHealthcare Community Plan Unknown Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Indiana UnitedHealthcare Community Plan Open Provider portal
877-610-9785
UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. You must first enroll with Indiana Health Coverage Programs (IHCP).
Kansas UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Kentucky UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Louisiana UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Massachusetts UnitedHealthcare Community Plan Unknown Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Maryland UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Maine Open
Michigan UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Minnesota UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Missouri UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Mississippi UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Montana Open
North Carolina UnitedHealthcare Community Plan Open Provider portal
800-638-3302
UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. In North Carolina, enrollment and credentialing run through state NCTracks; UHC does not separately credential.
North Dakota Open
Nebraska UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
New Hampshire Open
New Jersey UnitedHealthcare Community Plan Open Provider portal
888-362-3368
UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. New Jersey MLTSS/HCBS credentialing is handled via a dedicated team.
New Mexico UnitedHealthcare Community Plan Unknown Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Nevada Open
New York UnitedHealthcare Community Plan Open Provider portal
866-362-3368
UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Enroll with New York State Medicaid to avoid claim denials.
Ohio UnitedHealthcare Community Plan Open Provider portal
800-600-9007
UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Maintain current records in Ohio Medicaid's PNM module or claims will deny.
Oklahoma UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Oregon Open
Pennsylvania UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Rhode Island UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
South Carolina UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
South Dakota Open
Tennessee UnitedHealthcare Community Plan Open Provider portal
800-690-1606
UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express.
Texas UnitedHealthcare Community Plan Open Provider portal
888-887-9003
UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. In Texas, enroll through TMHP/PEMS (the authoritative source) before joining.
Utah UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Virginia UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Vermont Open
Washington UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
Wisconsin UnitedHealthcare Community Plan Open Provider portal UnitedHealthcare Community Plan is UnitedHealthcare's Medicaid managed-care network. State Medicaid enrollment is a prerequisite — you must enroll with the state Medicaid agency first or claims will deny — and the state-specific join process lives in the Community Plan Care Provider Manual. Behavioral health is handled separately through Optum/Provider Express. Use the provider services number on the member ID card or your state's Community Plan page.
West Virginia Open
Wyoming Open

Compiled and maintained by the PayerReady credentialing team from payer portals and direct payer contact. Last verified July 8, 2026. Network status changes without notice — confirm before you file.

Common questions about UnitedHealthcare Community Plan credentialing

How long does UnitedHealthcare Community Plan credentialing take?

UnitedHealthcare Community Plan credentialing typically takes 30–60 days from a complete submission to an approved effective date. Incomplete applications are the main cause of delay: a missing document or an unattested CAQH profile restarts the clock rather than pausing it.

Does UnitedHealthcare Community Plan require CAQH?

Yes. UnitedHealthcare Community Plan pulls provider data from CAQH ProView, so your profile must be complete, attested and shared with UnitedHealthcare Community Plan before the application can move. CAQH re-attestation runs on a 120-day cycle, and a lapsed attestation stalls both new enrollments and recredentialing.

Which states does UnitedHealthcare Community Plan operate in?

UnitedHealthcare Community Plan has credentialing operations in 51 states. 46 of those 51 currently show an open panel. Requirements are not uniform: local plan names, provider portals and state-specific conditions differ, which is what the state-by-state table above records.

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