Carelon
Credentialing and enrollment guides for Carelon across 51 states.
Quick Overview
Timeline
60 - 90 days
CAQH
Required
Re-credentialing
Every 3 year(s)
States Available
51
About Carelon
Carelon (formerly Beacon Health Options) is Elevance Health's behavioral health and pharmacy services subsidiary. Carelon manages behavioral health networks, substance abuse treatment, and EAP services for health plans and employers.
How to Get Credentialed
Gather Required Documents
Collect all necessary credentials including your medical license, DEA certificate, malpractice insurance, NPI number, and board certifications.
Complete Your CAQH ProView Profile
Carelon requires a current CAQH ProView profile. Create or update your profile at proview.caqh.org.
Submit Your Application
Submit your completed enrollment package to Carelon. Select your state below for state-specific submission details.
Track & Follow Up
Credentialing typically takes 60-90 days. Monitor your application and respond promptly to requests for additional information.
Free Consultation
Need help enrolling with Carelon?
Our specialists handle the entire Carelon enrollment process: applications, follow-ups, and approvals across all 50 states.
Required Documents
Board Certification
Required if board certified; highly recommended
CV/Resume
DEA License
Required if prescribing controlled substances
Malpractice Insurance
Medical Degree
Medical License
NPI Certificate
Professional Reference
Enrollment Forms
CAQH ProView
Universal credentialing application used by most commercial and BCBS payers.
Contact Information
Provider Credentialing
1-800-397-1630
Mon-Fri 8am-5pm ET
Provider Relations
1-800-397-1630
Behavioral Health Provider Line
1-800-397-1630
Quick Links
Available States
+ 36 more states below
Reviewed by the PayerReady Credentialing Team
Our credentialing specialists verify every article against current CMS regulations, NCQA standards, and payer-specific enrollment requirements. See our editorial process.
Select Your State
Choose your state for Carelon-specific credentialing details including timelines, contacts, and local requirements.
Carelon credentialing requirements by state
Carelon enrollment is not identical everywhere. The table below lists what actually differs across the 51 states Carelon operates in — network status, local plan names, portals and the state-specific conditions our credentialing team has recorded.
| State | Local plan | Network | Timeline | Portal / phone | State-specific notes |
|---|---|---|---|---|---|
| Alaska | — | Open | — | — | — |
| Alabama | — | Open | — | — | — |
| Arkansas | — | Open | — | — | — |
| Arizona | — | Open | — | — | — |
| California | Carelon Behavioral Health of California | Open | 60–120 days |
Provider portal
1-800-397-1630
|
Carelon Behavioral Health (formerly Beacon Health Options) manages behavioral health networks for Anthem Blue Cross of California, Medi-Cal Specialty Mental Health programs, and several commercial plans across the state. CAQH ProView profile is required and must be re-attested every 120 days. California-specific items: California Department of Health Care Services (DHCS) certification for Medi-Cal serving providers, California Board of Behavioral Sciences (BBS) license verification for LMFT, LCSW, LPCC, and LEP providers, and county Mental Health Plan (MHP) registration where the provider intends to deliver Specialty Mental Health Services. Recredentialing every 3 years. |
| Colorado | — | Open | — | — | — |
| Connecticut | — | Open | — | — | — |
| District Of Columbia | — | Open | — | — | — |
| Delaware | — | Open | — | — | — |
| Florida | — | Open | — | — | — |
| Georgia | — | Open | — | — | — |
| Hawaii | — | Open | — | — | — |
| Iowa | — | Open | — | — | — |
| Idaho | — | Open | — | — | — |
| Illinois | — | Open | — | — | — |
| Indiana | — | Open | — | — | — |
| Kansas | — | Open | — | — | — |
| Kentucky | — | Open | — | — | — |
| Louisiana | — | Open | — | — | — |
| Massachusetts | — | Open | — | — | — |
| Maryland | — | Open | — | — | — |
| Maine | — | Open | — | — | — |
| Michigan | — | Open | — | — | — |
| Minnesota | — | Open | — | — | — |
| Missouri | — | Open | — | — | — |
| Mississippi | — | Open | — | — | — |
| Montana | — | Open | — | — | — |
| North Carolina | — | Open | — | — | — |
| North Dakota | — | Open | — | — | — |
| Nebraska | — | Open | — | — | — |
| New Hampshire | — | Open | — | — | — |
| New Jersey | — | Open | — | — | — |
| New Mexico | — | Open | — | — | — |
| Nevada | — | Open | — | — | — |
| New York | — | Open | — | — | — |
| Ohio | — | Open | — | — | — |
| Oklahoma | — | Open | — | — | — |
| Oregon | — | Open | — | — | — |
| Pennsylvania | — | Open | — | — | — |
| Rhode Island | — | Open | — | — | — |
| South Carolina | — | Open | — | — | — |
| South Dakota | — | Open | — | — | — |
| Tennessee | — | Open | — | — | — |
| Texas | — | Open | — | — | — |
| Utah | — | Open | — | — | — |
| Virginia | — | Open | — | — | — |
| Vermont | — | Open | — | — | — |
| Washington | — | Open | — | — | — |
| Wisconsin | — | Open | — | — | — |
| West Virginia | — | Open | — | — | — |
| Wyoming | — | Open | — | — | — |
Compiled and maintained by the PayerReady credentialing team from payer portals and direct payer contact. Last verified April 24, 2026. Network status changes without notice — confirm before you file.
Common questions about Carelon credentialing
How long does Carelon credentialing take?
Carelon credentialing typically takes 60–90 days from a complete submission to an approved effective date. Incomplete applications are the main cause of delay: a missing document or an unattested CAQH profile restarts the clock rather than pausing it.
Does Carelon require CAQH?
Yes. Carelon pulls provider data from CAQH ProView, so your profile must be complete, attested and shared with Carelon before the application can move. CAQH re-attestation runs on a 120-day cycle, and a lapsed attestation stalls both new enrollments and recredentialing.
Which states does Carelon operate in?
Carelon has credentialing operations in 51 states. 51 of those 51 currently show an open panel. Requirements are not uniform: local plan names, provider portals and state-specific conditions differ, which is what the state-by-state table above records.