State Guide
Credentialing in Utah
Enrollment guides for 47 payers operating in Utah.
What actually differs in Utah
Credentialing advice written for "most states" tends to be wrong here in specific, expensive ways. These are the rules that only apply in Utah.
Compare Utah's credentialing deadline with every other state
- Behavioral health carve-out (county PMHPs)
-
Behavioral health is carved out to county-based Prepaid Mental Health Plans (PMHPs) under 1915(b) authority: members "enrolled in a Medicaid Prepaid Mental Health Plan (PMHP) must get inpatient and outpatient mental health services through their plan," and "in most areas" outpatient substance use disorder (SUD) services too, via the contractor serving the county where they live. Exceptions: Box Elder/Cache/Rich counties route outpatient SUD through FFS, and Wasatch County has no PMHP at all (MH+SUD FFS). So solo BH practices must contract with the county PMHP to reach most members.
Utah Medicaid, Managed Care · checked Jul 2026
- Medicaid enrollment agency and portal (PRISM)
-
Utah Medicaid (Utah DHHS, Division of Integrated Healthcare) runs provider enrollment through PRISM: "In April 2023, Utah Medicaid replaced the Utah Medicaid Management Information System (MMIS) with a new system called Provider Reimbursement Information System for Medicaid (PRISM)." Access requires a Utah-ID account with multi-factor authentication (required since 2021-04-01), and paper claims are no longer accepted. Received paper is "securely destroyed."
Utah Medicaid, PRISM · checked Jul 2026
- Medicaid managed care structure (4 ACOs, physical health)
-
Utah Medicaid physical health runs through four ACOs, Health Choice Utah, Healthy U (University of Utah), Molina Healthcare of Utah, and SelectHealth Community Care. Members in "Utah, Salt Lake, Davis, Weber, Box Elder, Cache, Iron, Morgan, Rich, Summit, Tooele, Wasatch, or Washington County, must choose a health plan"; other counties may opt for FFS.
Utah Medicaid, Managed Care · checked Jul 2026
- Credentialing decision deadline in state law Utah Code § 31A-45-304 (renumbered from § 31A-22-617.1 effective 2018-01-01)
-
Utah Code § 31A-45-304(1)(d): "Upon receipt of a provider application and upon receiving all necessary information, a managed care organization shall make a decision on a provider's application for participation within 120 days." Subsections (1)(e)/(1)(f) set mandatory and prohibited rejection grounds, and § 31A-45-303(6) gives hearing rights. This is a decision clock only. Utah has no pay-during-credentialing or provisional-pay mechanic, so don't promise interim payment.
Utah Code § 31A-45-304 (Health benefit plan networks, provider applications) · checked Jul 2026
- Associate-tier clinicians render psychotherapy under Medicaid Utah Medicaid Provider Manual, Behavioral Health Services (May 2026) §§ 3-4, 7-5.2
-
Utah's BH manual requires that "Psychotherapy must be provided by a licensed mental health therapist," and its supervisor-NPI rule is expressly for the unlicensed: "Unlicensed providers must report services under the National Provider Identifier (NPI) of their supervisor. When reporting these services, the modifier HL must be used." Associate-tier clinicians (ACMHC, AMFT, CSW, AMAC) hold DOPL licenses as statutory mental health therapists, so that rule does not capture them. They are qualified renderers practicing under clinical supervision.
Utah Medicaid Provider Manual, Behavioral Health Services (May 2026) · checked Jul 2026
- Counseling Compact status
-
Utah is a Counseling Compact member (on the counselingcompact.gov passed-compact-language list) but was not yet issuing or receiving privileges as of July 2026.
Counseling Compact, Compact Jurisdictions · checked Jul 2026
- Associates are statutory "mental health therapists" Utah Code § 58-60-102(3), (15)
-
Utah Code § 58-60-102(15) defines "mental health therapist" to include "a certified social worker" (the pre-LCSW tier), "an associate marriage and family therapist," "an associate clinical mental health counselor," and "an associate master addiction counselor", all practicing under clinical supervision per § 58-60-102(3) and their licensing acts.
Utah Code § 58-60-102 (Mental Health Professional Practice Act definitions) · checked Jul 2026
- PRISM applications purged at 90 days
-
Enrollment starts with a Utah-ID account, and online applications are purged after 90 days if not submitted, finish the PRISM application in one push rather than letting it sit.
Utah Medicaid, Become a Medicaid Provider · checked Jul 2026
- UMIC integrated plans (Adult Expansion members)
-
Effective 2020-01-01, Adult Expansion Medicaid members in Davis, Salt Lake, Utah, Washington, and Weber counties enroll in a UMIC plan managing "physical and behavioral benefits" together (same four carriers; Healthy U absent in Washington County); the PMHP carve-out does not apply to those members. The payer for a BH claim therefore depends on county plus aid category, same CPT, different payer.
Utah Medicaid, Managed Care · checked Jul 2026
Want Utah handled for you?
A credentialing manager files the applications, chases the payers and tracks your recredentialing dates.
Get started freeWho Runs Utah Medicaid Provider Enrollment
50-state researchEnrollment Portal
PRISM
Operated By
Acentra Health (formerly CNSI)
Platform
PRISM
From PayerReady's 50-state Medicaid enrollment platform research, verified July 2026. Portal contracts change; where an operator is in transition or not publicly confirmed, we say so rather than guess.
Aetna
Aetna (CVS Health)
Timeline: 90-150 days
CAQH Required
UnitedHealthcare
UnitedHealthcare
Timeline: 45-90 days
CAQH Required
Cigna Healthcare
Cigna Healthcare
Timeline: 45-60 days
CAQH Required
Anthem / Elevance Health
Anthem (Elevance Health)
Timeline: 45-90 days
CAQH Required
Humana
Humana
Timeline: 45-90 days
CAQH Required
Centene Corporation
Centene
Timeline: 60-90 days
CAQH Required
Molina Healthcare
Molina Healthcare of Utah
Timeline: 60-90 days
CAQH Required
Regence BlueCross BlueShield of Utah
Timeline: 45-90 days
CAQH Required
Utah Medicaid
Timeline: 30-60 days
UnitedHealthcare Community Plan
UnitedHealthcare Community Plan
Timeline: 30-60 days
CAQH Required
Molina Healthcare (Medicaid)
Molina Healthcare (Medicaid)
Timeline: 30-60 days
CAQH Required
TRICARE
Timeline: 30-90 days
TRICARE West Region (TriWest Healthcare Alliance)
Timeline: 30-60 days
CAQH Required
CHAMPVA
CHAMPVA (VA Office of Integrated Veteran Care)
Timeline: 14-45 days
Delta Dental
Delta Dental
Timeline: 90-120 days
Cigna Dental
Cigna Dental
Timeline: 45-90 days
CAQH Required
MetLife Dental
MetLife Dental
Timeline: 60-120 days
Guardian Dental
Guardian Dental
Timeline: 60-90 days
Aetna Dental
Aetna Dental
Timeline: 60-120 days
CAQH Required
United Concordia
United Concordia Dental
Timeline: 45-90 days
CAQH Required
DentaQuest
DentaQuest (a Sun Life company)
Timeline: 30-60 days
MCNA Dental
MCNA Dental
Timeline: 30-60 days
Liberty Dental Plan
LIBERTY Dental Plan
Timeline: 10-90 days
Dental Network of America
Timeline: 60-90 days
VSP Vision Care
VSP Vision Care
Timeline: 30-60 days
EyeMed Vision Care
EyeMed Vision Care
Timeline: 30-60 days
Davis Vision
Davis Vision (Versant Health / MetLife)
Timeline: 30-60 days
Spectera / UHC Vision
Spectera (UnitedHealthcare Vision)
Timeline: 30-60 days
Optum Behavioral Health
Optum Behavioral Health (United Behavioral Health)
Timeline: 30-45 days
CAQH Required
Carelon Behavioral Health
Carelon Behavioral Health (formerly Beacon Health Options)
Timeline: 30-60 days
CAQH Required
Magellan Health
Magellan Behavioral Health
Timeline: 30-60 days
CAQH Required
Evernorth Behavioral Health
Evernorth Behavioral Health (formerly Cigna Behavioral Health)
Timeline: 30-60 days
CAQH Required
Workers' Compensation
Timeline: 14-60 days
Noridian Healthcare Solutions (Jurisdiction E)
Timeline: 60-90 days
Noridian Healthcare Solutions (DME A/D)
Timeline: 60-120 days
Ambetter
Ambetter (a Centene company)
Timeline: 60-90 days
CAQH Required
Anthem Blue Shield
Timeline: 60-90 days
CAQH Required
Blue Cross Blue Shield
Timeline: 60-90 days
CAQH Required
Carelon
Timeline: 60-90 days
CAQH Required
Centene Corporation
Wellcare (a Centene company)
Timeline: 60-90 days
CAQH Required
Community Plan
Timeline: 60-90 days
CAQH Required
Compsych
Timeline: 60-90 days
CAQH Required
Medicaid
Timeline: 60-90 days
CAQH Required
Medicare
Timeline: 60-90 days
CAQH Required
Medicare Fee-for-Service (CMS)
Timeline: 45-120 days
Megellan
Magellan Behavioral Health
Timeline: 60-90 days
CAQH Required
MultiPlan
MultiPlan / Claritev (PHCS Network)
Timeline: 60-90 days
CAQH Required
Reviewed by the PayerReady Credentialing Team
Our credentialing specialists verify every article against current CMS regulations, NCQA standards, and payer-specific enrollment requirements. See our editorial process.
Credentialing vs Enrollment
The three steps explained. Start here if the terms are unclear.
How to Get on Insurance Panels
The step-by-step path to a billable effective date.
Credentialing Resource Hub
Guides, tools, and checklists for the entire process.
Payer Enrollment Guides
Medicare, Medicaid, and commercial enrollment, all 50 states.