PAYER READY CREDENTIALING & COMPLIANCE

State Guide

Credentialing in Utah

Enrollment guides for 47 payers operating in Utah.

What actually differs in Utah

Credentialing advice written for "most states" tends to be wrong here in specific, expensive ways. These are the rules that only apply in Utah.

Compare Utah's credentialing deadline with every other state

9 sourced rules, each linked to its source
Behavioral health carve-out (county PMHPs)

Behavioral health is carved out to county-based Prepaid Mental Health Plans (PMHPs) under 1915(b) authority: members "enrolled in a Medicaid Prepaid Mental Health Plan (PMHP) must get inpatient and outpatient mental health services through their plan," and "in most areas" outpatient substance use disorder (SUD) services too, via the contractor serving the county where they live. Exceptions: Box Elder/Cache/Rich counties route outpatient SUD through FFS, and Wasatch County has no PMHP at all (MH+SUD FFS). So solo BH practices must contract with the county PMHP to reach most members.

Utah Medicaid, Managed Care · checked Jul 2026

Medicaid enrollment agency and portal (PRISM)

Utah Medicaid (Utah DHHS, Division of Integrated Healthcare) runs provider enrollment through PRISM: "In April 2023, Utah Medicaid replaced the Utah Medicaid Management Information System (MMIS) with a new system called Provider Reimbursement Information System for Medicaid (PRISM)." Access requires a Utah-ID account with multi-factor authentication (required since 2021-04-01), and paper claims are no longer accepted. Received paper is "securely destroyed."

Utah Medicaid, PRISM · checked Jul 2026

Medicaid managed care structure (4 ACOs, physical health)

Utah Medicaid physical health runs through four ACOs, Health Choice Utah, Healthy U (University of Utah), Molina Healthcare of Utah, and SelectHealth Community Care. Members in "Utah, Salt Lake, Davis, Weber, Box Elder, Cache, Iron, Morgan, Rich, Summit, Tooele, Wasatch, or Washington County, must choose a health plan"; other counties may opt for FFS.

Utah Medicaid, Managed Care · checked Jul 2026

Credentialing decision deadline in state law Utah Code § 31A-45-304 (renumbered from § 31A-22-617.1 effective 2018-01-01)

Utah Code § 31A-45-304(1)(d): "Upon receipt of a provider application and upon receiving all necessary information, a managed care organization shall make a decision on a provider's application for participation within 120 days." Subsections (1)(e)/(1)(f) set mandatory and prohibited rejection grounds, and § 31A-45-303(6) gives hearing rights. This is a decision clock only. Utah has no pay-during-credentialing or provisional-pay mechanic, so don't promise interim payment.

Utah Code § 31A-45-304 (Health benefit plan networks, provider applications) · checked Jul 2026

Associate-tier clinicians render psychotherapy under Medicaid Utah Medicaid Provider Manual, Behavioral Health Services (May 2026) §§ 3-4, 7-5.2

Utah's BH manual requires that "Psychotherapy must be provided by a licensed mental health therapist," and its supervisor-NPI rule is expressly for the unlicensed: "Unlicensed providers must report services under the National Provider Identifier (NPI) of their supervisor. When reporting these services, the modifier HL must be used." Associate-tier clinicians (ACMHC, AMFT, CSW, AMAC) hold DOPL licenses as statutory mental health therapists, so that rule does not capture them. They are qualified renderers practicing under clinical supervision.

Utah Medicaid Provider Manual, Behavioral Health Services (May 2026) · checked Jul 2026

Counseling Compact status

Utah is a Counseling Compact member (on the counselingcompact.gov passed-compact-language list) but was not yet issuing or receiving privileges as of July 2026.

Counseling Compact, Compact Jurisdictions · checked Jul 2026

Associates are statutory "mental health therapists" Utah Code § 58-60-102(3), (15)

Utah Code § 58-60-102(15) defines "mental health therapist" to include "a certified social worker" (the pre-LCSW tier), "an associate marriage and family therapist," "an associate clinical mental health counselor," and "an associate master addiction counselor", all practicing under clinical supervision per § 58-60-102(3) and their licensing acts.

Utah Code § 58-60-102 (Mental Health Professional Practice Act definitions) · checked Jul 2026

PRISM applications purged at 90 days

Enrollment starts with a Utah-ID account, and online applications are purged after 90 days if not submitted, finish the PRISM application in one push rather than letting it sit.

Utah Medicaid, Become a Medicaid Provider · checked Jul 2026

UMIC integrated plans (Adult Expansion members)

Effective 2020-01-01, Adult Expansion Medicaid members in Davis, Salt Lake, Utah, Washington, and Weber counties enroll in a UMIC plan managing "physical and behavioral benefits" together (same four carriers; Healthy U absent in Washington County); the PMHP carve-out does not apply to those members. The payer for a BH claim therefore depends on county plus aid category, same CPT, different payer.

Utah Medicaid, Managed Care · checked Jul 2026

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Who Runs Utah Medicaid Provider Enrollment

50-state research

Enrollment Portal

PRISM

Operated By

Acentra Health (formerly CNSI)

Platform

PRISM

From PayerReady's 50-state Medicaid enrollment platform research, verified July 2026. Portal contracts change; where an operator is in transition or not publicly confirmed, we say so rather than guess.

Aetna

Aetna (CVS Health)

Commercial
Network: Open

Timeline: 90-150 days

CAQH Required

View Full Guide →

UnitedHealthcare

UnitedHealthcare

Commercial
Network: Open

Timeline: 45-90 days

CAQH Required

View Full Guide →

Cigna Healthcare

Cigna Healthcare

Commercial
Network: Open

Timeline: 45-60 days

CAQH Required

View Full Guide →

Anthem / Elevance Health

Anthem (Elevance Health)

Commercial
Network: Open

Timeline: 45-90 days

CAQH Required

View Full Guide →

Humana

Humana

Commercial
Network: Open

Timeline: 45-90 days

CAQH Required

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Centene Corporation

Centene

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Molina Healthcare

Molina Healthcare of Utah

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Regence BlueCross BlueShield of Utah

Blue Cross Blue Shield
Network: Open

Timeline: 45-90 days

CAQH Required

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Utah Medicaid

Medicaid
Network: Open

Timeline: 30-60 days

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UnitedHealthcare Community Plan

UnitedHealthcare Community Plan

Managed Care Organization
Network: Open

Timeline: 30-60 days

CAQH Required

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Molina Healthcare (Medicaid)

Molina Healthcare (Medicaid)

Managed Care Organization
Network: Open

Timeline: 30-60 days

CAQH Required

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TRICARE

TRICARE
Network: Open

Timeline: 30-90 days

View Full Guide →

TRICARE West Region (TriWest Healthcare Alliance)

TRICARE
Network: Open

Timeline: 30-60 days

CAQH Required

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CHAMPVA

CHAMPVA (VA Office of Integrated Veteran Care)

CHAMPVA
Network: Open

Timeline: 14-45 days

View Full Guide →

Delta Dental

Delta Dental

Dental
Network: Open

Timeline: 90-120 days

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Cigna Dental

Cigna Dental

Dental
Network: Open

Timeline: 45-90 days

CAQH Required

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MetLife Dental

MetLife Dental

Dental
Network: Open

Timeline: 60-120 days

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Guardian Dental

Guardian Dental

Dental
Network: Open

Timeline: 60-90 days

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Aetna Dental

Aetna Dental

Dental
Network: Open

Timeline: 60-120 days

CAQH Required

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United Concordia

United Concordia Dental

Dental
Network: Open

Timeline: 45-90 days

CAQH Required

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DentaQuest

DentaQuest (a Sun Life company)

Dental
Network: Open

Timeline: 30-60 days

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MCNA Dental

MCNA Dental

Dental
Network: Open

Timeline: 30-60 days

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Liberty Dental Plan

LIBERTY Dental Plan

Dental
Network: Open

Timeline: 10-90 days

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Dental Network of America

Dental
Network: Open

Timeline: 60-90 days

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VSP Vision Care

VSP Vision Care

Vision
Network: Open

Timeline: 30-60 days

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EyeMed Vision Care

EyeMed Vision Care

Vision
Network: Open

Timeline: 30-60 days

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Davis Vision

Davis Vision (Versant Health / MetLife)

Vision
Network: Open

Timeline: 30-60 days

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Spectera / UHC Vision

Spectera (UnitedHealthcare Vision)

Vision
Network: Open

Timeline: 30-60 days

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Optum Behavioral Health

Optum Behavioral Health (United Behavioral Health)

Behavioral Health
Network: Open

Timeline: 30-45 days

CAQH Required

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Carelon Behavioral Health

Carelon Behavioral Health (formerly Beacon Health Options)

Behavioral Health
Network: Open

Timeline: 30-60 days

CAQH Required

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Magellan Health

Magellan Behavioral Health

Behavioral Health
Network: Open

Timeline: 30-60 days

CAQH Required

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Evernorth Behavioral Health

Evernorth Behavioral Health (formerly Cigna Behavioral Health)

Behavioral Health
Network: Open

Timeline: 30-60 days

CAQH Required

View Full Guide →

Workers' Compensation

Workers' Compensation
Network: Open

Timeline: 14-60 days

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Noridian Healthcare Solutions (Jurisdiction E)

Medicare
Network: Open

Timeline: 60-90 days

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Noridian Healthcare Solutions (DME A/D)

Medicare_dme
Network: Open

Timeline: 60-120 days

View Full Guide →

Ambetter

Ambetter (a Centene company)

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Anthem Blue Shield

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Blue Cross Blue Shield

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Carelon

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Centene Corporation

Wellcare (a Centene company)

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Community Plan

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Compsych

Behavioral Health
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Medicaid

Government
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Medicare

Government
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Medicare Fee-for-Service (CMS)

Medicare
Network: Open

Timeline: 45-120 days

View Full Guide →

Megellan

Magellan Behavioral Health

Behavioral Health
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

MultiPlan

MultiPlan / Claritev (PHCS Network)

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Reviewed by the PayerReady Credentialing Team

Our credentialing specialists verify every article against current CMS regulations, NCQA standards, and payer-specific enrollment requirements. See our editorial process.

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