PAYER READY CREDENTIALING & COMPLIANCE

State Guide

Credentialing in Connecticut

Enrollment guides for 48 payers operating in Connecticut.

What actually differs in Connecticut

Credentialing advice written for "most states" tends to be wrong here in specific, expensive ways. These are the rules that only apply in Connecticut.

10 sourced rules, each linked to its source
Behavioral health ASO (CT BHP / Carelon)

Behavioral health runs through the Connecticut Behavioral Health Partnership: "DCF, DMHAS, and DSS are member partners of the CT BHP, and jointly contract with and manage Carelon Behavioral Health as the Administrative Services Organization (ASO)". Carelon (ex-Beacon) has held the ASO role "since the program's inception in 2006."

CGA BHPOC, CT BHP Overview 2026 deck (2026-02-18) · checked Jul 2026

Medicaid enrollment agency and portal

Connecticut Medicaid is HUSKY Health (HUSKY A/C/D = Medicaid; HUSKY B = CHIP), administered by the Department of Social Services (DSS). Providers enroll in the Connecticut Medical Assistance Program (CMAP) through www.ctdssmap.com, "provided by Gainwell Technologies on behalf of the Connecticut Department of Social Services." Multi-factor authentication becomes mandatory on the portal 2026-08-01.

ctdssmap.com, Connecticut Medical Assistance Program portal · checked Jul 2026

Medicaid managed care, no capitated MCOs (ASO model)

Connecticut is nationally unique: there are NO capitated Medicaid MCOs, no MCO panels, no plan contracting, no per-plan credentialing. The state self-insures and pays fee-for-service off the DSS fee schedule, with CHNCT (Community Health Network of Connecticut) as "the State of Connecticut's Medical Administrative Services Organization (ASO) for the HUSKY Health program." CMAP enrollment approval IS full network entry, claims go to Gainwell, not to plans.

HUSKY Health provider site (CHNCT) · checked Jul 2026

Associate-licensed BH billing (supervisor bills/performs) DSS PB 2022-67 / Policy Transmittal PB 2022-45; PA 22-81 § 25; CGS § 17b-28e(d)

Associate licensed clinicians (LMSW, LMFT-Associate, LPC-Associate) cannot enroll in CMAP. Instead, per DSS Provider Bulletin 2022-67 (effective DOS 2022-10-01): "When the claim is billed, the supervising provider must be entered as the billing provider if the services was rendered in an individual practice or as the performing provider if rendered in a group practice," reimbursed "at the same rate as if the service was rendered by the independent licensed supervising clinician." Requires weekly direct supervision, with documentation co-signed by the supervisor at least weekly.

CT DSS Provider Bulletin 2022-67 · checked Jul 2026

BH licensing, DPH single agency, no standalone boards CGS ch. 383a, 383b, 383c

All Connecticut BH licenses issue from the Department of Public Health (DPH), no standalone boards: LPC / LPCA (CGS ch. 383c; associate tier added by PA 19-117), LMFT / marital-and-family-therapy associate (ch. 383a; associate licenses issued on/after 2023-07-01 run 12 months, renewable up to 3 times), and LCSW / LMSW (ch. 383b).

Connecticut General Statutes ch. 383c (CGA) · checked Jul 2026

Counseling Compact membership

Connecticut is on the Counseling Compact jurisdictions list (passed the Compact language) but NOT issuing privileges as of July 2026 (issuers: AZ, MN, OH, LA, GA, IN).

Counseling Compact, Compact Jurisdictions list · checked Jul 2026

Audit boundary, interns under an enrolled NPI

The PB 2022-67 associate lane is the only sanctioned carve-out: a group claiming services "provided by a 'licensed eligible' individual, intern, by utilizing the NPI of an enrolled licensed behavioral health clinician" is DSS's textbook improper-claim example, subject to recoupment.

Gainwell/DSS, BHC Training deck (04/10/2023) · checked Jul 2026

BH clinician enrollment (provider type 33) and attestation gate DSS Provider Bulletin 2023-14

Outpatient BH clinicians enroll as provider type 33, Behavioral Health Clinicians: "All licensed behavioral health clinicians: LCSW, LADC, LMFT, LPC, and Ph.D. and Psy.D." Every BH clinician group and solo clinician must e-sign the Gainwell attestation (PB 2023-14); a missing or invalid attestation denies claims with EOB codes 1043/1046/1047/1059.

Gainwell/DSS, BH Clinician Groups and Individual Clinicians in Independent Practice FAQ (07/26/2023) · checked Jul 2026

Managed-care transition question, settled

The DSS Medicaid Landscape Analysis Final Report (Dec 2024) recommends, verbatim, "DSS should explore targeted areas to reduce costs and improve outcomes instead of pursuing a transition to comprehensive managed care at this time." Connecticut Medicaid admin runs 3.8% vs ~9.4% managed-care-state average, and a transition would add ~$240M/yr in non-federal admin spend. The ASO/no-MCO model is affirmatively re-endorsed.

CT DSS, Medicaid Landscape Analysis Final Report (Dec 2024) · checked Jul 2026

Prior-authorization routing (CT BHP vs CHNCT)

Authorization routing splits by service, not payer: detox/withdrawal admissions and BH-unit transfers "must be submitted to CT BHP for prior authorization," while medical admissions and ICU go to CHNCT.

CHNCT provider prior-authorization FAQ · checked Jul 2026

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Who Runs Connecticut Medicaid Provider Enrollment

50-state research

Enrollment Portal

Connecticut Medical Assistance Program portal

Operated By

Gainwell Technologies

Platform

State MMIS

Go to the official Connecticut enrollment portal

From PayerReady's 50-state Medicaid enrollment platform research, verified July 2026. Portal contracts change; where an operator is in transition or not publicly confirmed, we say so rather than guess.

Aetna

Aetna (CVS Health)

Commercial
Network: Open

Timeline: 90-150 days

CAQH Required

View Full Guide →

UnitedHealthcare

UnitedHealthcare

Commercial
Network: Open

Timeline: 45-90 days

CAQH Required

View Full Guide →

Cigna Healthcare

Cigna Healthcare

Commercial
Network: Open

Timeline: 45-60 days

CAQH Required

View Full Guide →

Anthem / Elevance Health

Anthem Blue Cross Blue Shield

Commercial
Network: Open

Timeline: 45-90 days

CAQH Required

View Full Guide →

Humana

Humana

Commercial
Network: Open

Timeline: 45-90 days

CAQH Required

View Full Guide →

Centene Corporation

Centene

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Molina Healthcare

Molina Healthcare

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Anthem Blue Cross and Blue Shield of Connecticut

Blue Cross Blue Shield
Network: Open

Timeline: 45-60 days

CAQH Required

View Full Guide →

Connecticut HUSKY Health

Medicaid
Network: Open

Timeline: 30-60 days

View Full Guide →

TRICARE

TRICARE
Network: Open

Timeline: 30-90 days

View Full Guide →

TRICARE East Region (Humana Military)

TRICARE
Network: Open

Timeline: 30-60 days

CAQH Required

View Full Guide →

CHAMPVA

CHAMPVA (VA Office of Integrated Veteran Care)

CHAMPVA
Network: Open

Timeline: 14-45 days

View Full Guide →

Delta Dental

Delta Dental

Dental
Network: Open

Timeline: 90-120 days

View Full Guide →

Cigna Dental

Cigna Dental

Dental
Network: Open

Timeline: 45-90 days

CAQH Required

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MetLife Dental

MetLife Dental

Dental
Network: Open

Timeline: 60-120 days

View Full Guide →

Guardian Dental

Guardian Dental

Dental
Network: Open

Timeline: 60-90 days

View Full Guide →

Aetna Dental

Aetna Dental

Dental
Network: Open

Timeline: 60-120 days

CAQH Required

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United Concordia

United Concordia Dental

Dental
Network: Open

Timeline: 45-90 days

CAQH Required

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DentaQuest

DentaQuest (a Sun Life company)

Dental
Network: Open

Timeline: 30-60 days

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MCNA Dental

MCNA Dental

Dental
Network: Open

Timeline: 30-60 days

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Liberty Dental Plan

LIBERTY Dental Plan

Dental
Network: Open

Timeline: 10-90 days

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Dental Network of America

Dental
Network: Open

Timeline: 60-90 days

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VSP Vision Care

VSP Vision Care

Vision
Network: Open

Timeline: 30-60 days

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EyeMed Vision Care

EyeMed Vision Care

Vision
Network: Open

Timeline: 30-60 days

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Davis Vision

Davis Vision (Versant Health / MetLife)

Vision
Network: Open

Timeline: 30-60 days

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Spectera / UHC Vision

Spectera (UnitedHealthcare Vision)

Vision
Network: Open

Timeline: 30-60 days

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Optum Behavioral Health

Optum Behavioral Health (United Behavioral Health)

Behavioral Health
Network: Open

Timeline: 30-45 days

CAQH Required

View Full Guide →

Carelon Behavioral Health

Carelon Behavioral Health (formerly Beacon Health Options)

Behavioral Health
Network: Open

Timeline: 30-60 days

CAQH Required

View Full Guide →

Magellan Health

Magellan Behavioral Health

Behavioral Health
Network: Open

Timeline: 30-60 days

CAQH Required

View Full Guide →

Evernorth Behavioral Health

Evernorth Behavioral Health (formerly Cigna Behavioral Health)

Behavioral Health
Network: Open

Timeline: 30-60 days

CAQH Required

View Full Guide →

Workers' Compensation

Workers' Compensation
Network: Open

Timeline: 14-60 days

View Full Guide →

National Government Services (Jurisdiction K/J6)

Medicare
Network: Open

Timeline: 60-90 days

View Full Guide →

Noridian Healthcare Solutions (DME A/D)

Medicare_dme
Network: Open

Timeline: 60-120 days

View Full Guide →

Anthem Blue Shield

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Blue Cross Blue Shield

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Carelon

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Centene Corporation

Wellcare (a Centene company)

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Community Plan

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Compsych

Behavioral Health
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

EmblemHealth

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Medicaid

Government
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Medicare

Government
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Medicare Fee-for-Service (CMS)

Medicare
Network: Open

Timeline: 45-120 days

View Full Guide →

Megellan

Magellan Behavioral Health

Behavioral Health
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

MultiPlan

MultiPlan / Claritev (PHCS Network)

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

Oxford Health Plans

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

WellCare

Commercial
Network: Open

Timeline: 60-90 days

CAQH Required

View Full Guide →

UnitedHealthcare Community Plan

Managed Care Organization
Network: Open

Timeline: 30-60 days

CAQH Required

View Full Guide →

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