State Guide
Credentialing in Connecticut
Enrollment guides for 48 payers operating in Connecticut.
What actually differs in Connecticut
Credentialing advice written for "most states" tends to be wrong here in specific, expensive ways. These are the rules that only apply in Connecticut.
- Behavioral health ASO (CT BHP / Carelon)
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Behavioral health runs through the Connecticut Behavioral Health Partnership: "DCF, DMHAS, and DSS are member partners of the CT BHP, and jointly contract with and manage Carelon Behavioral Health as the Administrative Services Organization (ASO)". Carelon (ex-Beacon) has held the ASO role "since the program's inception in 2006."
CGA BHPOC, CT BHP Overview 2026 deck (2026-02-18) · checked Jul 2026
- Medicaid enrollment agency and portal
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Connecticut Medicaid is HUSKY Health (HUSKY A/C/D = Medicaid; HUSKY B = CHIP), administered by the Department of Social Services (DSS). Providers enroll in the Connecticut Medical Assistance Program (CMAP) through www.ctdssmap.com, "provided by Gainwell Technologies on behalf of the Connecticut Department of Social Services." Multi-factor authentication becomes mandatory on the portal 2026-08-01.
ctdssmap.com, Connecticut Medical Assistance Program portal · checked Jul 2026
- Medicaid managed care, no capitated MCOs (ASO model)
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Connecticut is nationally unique: there are NO capitated Medicaid MCOs, no MCO panels, no plan contracting, no per-plan credentialing. The state self-insures and pays fee-for-service off the DSS fee schedule, with CHNCT (Community Health Network of Connecticut) as "the State of Connecticut's Medical Administrative Services Organization (ASO) for the HUSKY Health program." CMAP enrollment approval IS full network entry, claims go to Gainwell, not to plans.
HUSKY Health provider site (CHNCT) · checked Jul 2026
- Associate-licensed BH billing (supervisor bills/performs) DSS PB 2022-67 / Policy Transmittal PB 2022-45; PA 22-81 § 25; CGS § 17b-28e(d)
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Associate licensed clinicians (LMSW, LMFT-Associate, LPC-Associate) cannot enroll in CMAP. Instead, per DSS Provider Bulletin 2022-67 (effective DOS 2022-10-01): "When the claim is billed, the supervising provider must be entered as the billing provider if the services was rendered in an individual practice or as the performing provider if rendered in a group practice," reimbursed "at the same rate as if the service was rendered by the independent licensed supervising clinician." Requires weekly direct supervision, with documentation co-signed by the supervisor at least weekly.
CT DSS Provider Bulletin 2022-67 · checked Jul 2026
- BH licensing, DPH single agency, no standalone boards CGS ch. 383a, 383b, 383c
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All Connecticut BH licenses issue from the Department of Public Health (DPH), no standalone boards: LPC / LPCA (CGS ch. 383c; associate tier added by PA 19-117), LMFT / marital-and-family-therapy associate (ch. 383a; associate licenses issued on/after 2023-07-01 run 12 months, renewable up to 3 times), and LCSW / LMSW (ch. 383b).
Connecticut General Statutes ch. 383c (CGA) · checked Jul 2026
- Counseling Compact membership
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Connecticut is on the Counseling Compact jurisdictions list (passed the Compact language) but NOT issuing privileges as of July 2026 (issuers: AZ, MN, OH, LA, GA, IN).
Counseling Compact, Compact Jurisdictions list · checked Jul 2026
- Audit boundary, interns under an enrolled NPI
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The PB 2022-67 associate lane is the only sanctioned carve-out: a group claiming services "provided by a 'licensed eligible' individual, intern, by utilizing the NPI of an enrolled licensed behavioral health clinician" is DSS's textbook improper-claim example, subject to recoupment.
Gainwell/DSS, BHC Training deck (04/10/2023) · checked Jul 2026
- BH clinician enrollment (provider type 33) and attestation gate DSS Provider Bulletin 2023-14
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Outpatient BH clinicians enroll as provider type 33, Behavioral Health Clinicians: "All licensed behavioral health clinicians: LCSW, LADC, LMFT, LPC, and Ph.D. and Psy.D." Every BH clinician group and solo clinician must e-sign the Gainwell attestation (PB 2023-14); a missing or invalid attestation denies claims with EOB codes 1043/1046/1047/1059.
Gainwell/DSS, BH Clinician Groups and Individual Clinicians in Independent Practice FAQ (07/26/2023) · checked Jul 2026
- Managed-care transition question, settled
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The DSS Medicaid Landscape Analysis Final Report (Dec 2024) recommends, verbatim, "DSS should explore targeted areas to reduce costs and improve outcomes instead of pursuing a transition to comprehensive managed care at this time." Connecticut Medicaid admin runs 3.8% vs ~9.4% managed-care-state average, and a transition would add ~$240M/yr in non-federal admin spend. The ASO/no-MCO model is affirmatively re-endorsed.
CT DSS, Medicaid Landscape Analysis Final Report (Dec 2024) · checked Jul 2026
- Prior-authorization routing (CT BHP vs CHNCT)
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Authorization routing splits by service, not payer: detox/withdrawal admissions and BH-unit transfers "must be submitted to CT BHP for prior authorization," while medical admissions and ICU go to CHNCT.
CHNCT provider prior-authorization FAQ · checked Jul 2026
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Get started freeWho Runs Connecticut Medicaid Provider Enrollment
50-state researchEnrollment Portal
Connecticut Medical Assistance Program portal
Operated By
Gainwell Technologies
Platform
State MMIS
From PayerReady's 50-state Medicaid enrollment platform research, verified July 2026. Portal contracts change; where an operator is in transition or not publicly confirmed, we say so rather than guess.
Aetna
Aetna (CVS Health)
Timeline: 90-150 days
CAQH Required
UnitedHealthcare
UnitedHealthcare
Timeline: 45-90 days
CAQH Required
Cigna Healthcare
Cigna Healthcare
Timeline: 45-60 days
CAQH Required
Anthem / Elevance Health
Anthem Blue Cross Blue Shield
Timeline: 45-90 days
CAQH Required
Humana
Humana
Timeline: 45-90 days
CAQH Required
Centene Corporation
Centene
Timeline: 60-90 days
CAQH Required
Molina Healthcare
Molina Healthcare
Timeline: 60-90 days
CAQH Required
Anthem Blue Cross and Blue Shield of Connecticut
Timeline: 45-60 days
CAQH Required
Connecticut HUSKY Health
Timeline: 30-60 days
TRICARE
Timeline: 30-90 days
TRICARE East Region (Humana Military)
Timeline: 30-60 days
CAQH Required
CHAMPVA
CHAMPVA (VA Office of Integrated Veteran Care)
Timeline: 14-45 days
Delta Dental
Delta Dental
Timeline: 90-120 days
Cigna Dental
Cigna Dental
Timeline: 45-90 days
CAQH Required
MetLife Dental
MetLife Dental
Timeline: 60-120 days
Guardian Dental
Guardian Dental
Timeline: 60-90 days
Aetna Dental
Aetna Dental
Timeline: 60-120 days
CAQH Required
United Concordia
United Concordia Dental
Timeline: 45-90 days
CAQH Required
DentaQuest
DentaQuest (a Sun Life company)
Timeline: 30-60 days
MCNA Dental
MCNA Dental
Timeline: 30-60 days
Liberty Dental Plan
LIBERTY Dental Plan
Timeline: 10-90 days
Dental Network of America
Timeline: 60-90 days
VSP Vision Care
VSP Vision Care
Timeline: 30-60 days
EyeMed Vision Care
EyeMed Vision Care
Timeline: 30-60 days
Davis Vision
Davis Vision (Versant Health / MetLife)
Timeline: 30-60 days
Spectera / UHC Vision
Spectera (UnitedHealthcare Vision)
Timeline: 30-60 days
Optum Behavioral Health
Optum Behavioral Health (United Behavioral Health)
Timeline: 30-45 days
CAQH Required
Carelon Behavioral Health
Carelon Behavioral Health (formerly Beacon Health Options)
Timeline: 30-60 days
CAQH Required
Magellan Health
Magellan Behavioral Health
Timeline: 30-60 days
CAQH Required
Evernorth Behavioral Health
Evernorth Behavioral Health (formerly Cigna Behavioral Health)
Timeline: 30-60 days
CAQH Required
Workers' Compensation
Timeline: 14-60 days
National Government Services (Jurisdiction K/J6)
Timeline: 60-90 days
Noridian Healthcare Solutions (DME A/D)
Timeline: 60-120 days
Anthem Blue Shield
Timeline: 60-90 days
CAQH Required
Blue Cross Blue Shield
Timeline: 60-90 days
CAQH Required
Carelon
Timeline: 60-90 days
CAQH Required
Centene Corporation
Wellcare (a Centene company)
Timeline: 60-90 days
CAQH Required
Community Plan
Timeline: 60-90 days
CAQH Required
Compsych
Timeline: 60-90 days
CAQH Required
EmblemHealth
Timeline: 60-90 days
CAQH Required
Medicaid
Timeline: 60-90 days
CAQH Required
Medicare
Timeline: 60-90 days
CAQH Required
Medicare Fee-for-Service (CMS)
Timeline: 45-120 days
Megellan
Magellan Behavioral Health
Timeline: 60-90 days
CAQH Required
MultiPlan
MultiPlan / Claritev (PHCS Network)
Timeline: 60-90 days
CAQH Required
Oxford Health Plans
Timeline: 60-90 days
CAQH Required
WellCare
Timeline: 60-90 days
CAQH Required
UnitedHealthcare Community Plan
Timeline: 30-60 days
CAQH Required
Reviewed by the PayerReady Credentialing Team
Our credentialing specialists verify every article against current CMS regulations, NCQA standards, and payer-specific enrollment requirements. See our editorial process.
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