Aetna
Credentialing and enrollment guides for Aetna across 51 states.
Quick Overview
Timeline
90 - 150 days
CAQH
Required
Re-credentialing
Every 3 year(s)
States Available
51
About Aetna
Major national commercial payer. Uses CAQH ProView as primary credentialing data source. Contracting processed through ProVault (3Won partnership).
How to Get Credentialed
Gather Required Documents
Collect all necessary credentials including your medical license, DEA certificate, malpractice insurance, NPI number, and board certifications.
Complete Your CAQH ProView Profile
Aetna requires a current CAQH ProView profile. Create or update your profile at proview.caqh.org.
Submit Your Application
Submit your completed enrollment package to Aetna. Select your state below for state-specific submission details.
Track & Follow Up
Credentialing typically takes 90-150 days. Monitor your application and respond promptly to requests for additional information.
Free Consultation
Need help enrolling with Aetna?
Our specialists handle the entire Aetna enrollment process: applications, follow-ups, and approvals across all 50 states.
Required Documents
Board Certification
Required if board certified; highly recommended
CV/Resume
DEA License
Required if prescribing controlled substances
Malpractice Insurance
Medical Degree
Medical License
NPI Certificate
Professional Photo
Professional Reference
W9_FORM
Contact Information
Credentialing Status/Questions
1-800-353-1232
Provider Relations
1-800-441-5501
Mon-Fri 8am-7pm
ERA/EFT (Optum OPES)
1-800-353-1232
Claims Inquiry
1-800-624-0756
Provider Appeals
1-800-353-1232
Fax: 1-866-445-4387
Behavioral Health Credentialing
1-888-632-3862
Quick Links
Available States
+ 36 more states below
Reviewed by the PayerReady Credentialing Team
Our credentialing specialists verify every article against current CMS regulations, NCQA standards, and payer-specific enrollment requirements. See our editorial process.
Select Your State
Choose your state for Aetna-specific credentialing details including timelines, contacts, and local requirements.